Effective Date: 10/1/2024

Introduction

AK21 Entertainment  (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://ak21entertainment.com, purchase our digital products, rent our equipment, or use our DJ services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
  • Payment Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
  • Usage Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process your transactions and manage your orders.
  • Improve our website and services.
  • Communicate with you about your account or transactions.
  • Send you promotional information, such as newsletters.
  • Respond to your comments, questions, and provide customer service.
  • Monitor and analyze usage and trends to improve your experience with the Site.

User Rights and Choices

If you are a California resident, you have the following rights under the CCPA and CPRA:

  • Right to Know: You can request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources for that information, the purposes for which we use it, the categories of third parties with whom we share it, and the categories of information we sell or disclose to third parties.
  • Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out: You can request that we do not sell or share your personal information.
  • Right to Correct: You can request that we correct any inaccurate personal information we hold about you.
  • Right to Limit Use of Sensitive Personal Information: You can request that we limit the use and disclosure of your sensitive personal information.

To exercise these rights, please contact us at 7204 N California Ave, Chicago, IL 60645.

Data Retention Policy

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers or databases located outside your country. If you are located in the European Union or other regions with laws governing data collection and use, please note that we may transfer information, including personal data, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

Opt-Out or Unsubscribe Mechanism

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails you receive or by contacting us directly at 7204 N California Ave, Chicago, IL 60645.

Third-Party Links

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
AK21 Entertainment
7204 N California Ave, Chicago, IL 60645  
info@ak21entertainment.com