Effective Date: 10/1/2p24
Introduction
Welcome to AK21 Entertainment (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website [your website URL], digital products, rental equipment, and DJ services. By accessing or using our services, you agree to comply with and be bound by these Terms.
Use of Our Services
- Eligibility: You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
- Account Registration: To access certain features of our services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
- User Responsibilities: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to comply with all applicable laws and regulations when using our services.
Digital Products
All sales of digital songs and other digital products are final. Due to the nature of digital products, we do not offer refunds or exchanges once a purchase is completed.
Rental Equipment
We rent hardware equipment for lighting, displays, and other event needs. Once the rental agreement is signed and the equipment is delivered, no refunds will be issued. We ensure that all equipment is in working condition before delivery. Any issues must be reported immediately upon receipt.
DJ Services
Our DJ services are booked in advance to ensure availability and quality. Once a booking is confirmed, no refunds will be issued. We are committed to providing exceptional service and will work with you to address any concerns or issues that may arise.
Cancellation Policy
- Digital Products: As all sales are final, cancellations are not applicable for digital products.
- Rental Equipment: Cancellations must be made at least [insert number] days before the scheduled delivery date. Cancellations made after this period will not be eligible for a refund.
- DJ Services: Cancellations must be made at least [insert number] days before the scheduled event date. Cancellations made after this period will not be eligible for a refund. Rescheduling may be possible based on availability and at our discretion.
Payment Terms
- Pricing: All prices are custom and clients has to request for it. The prices are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed.
- Payment Methods: We accept various payment methods, including credit cards and other payment methods as indicated on our website.
- Billing: You agree to provide current, complete, and accurate purchase and account information for all purchases made via our website.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of AK21 Entertainment or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the services without express written permission from us.
Limitation of Liability
To the fullest extent permitted by law, AK21 Entertainment shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use our services.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from our services.
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
Force Majeure
AK21 Entertainment shall not be liable for any failure to perform its obligations under these Terms if such failure results from any cause beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
Termination
We may terminate or suspend your account and bar access to our services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms. You may terminate your account at any time by contacting us at info@ak21entertainment.com.
Refund Policy Reference
Please refer to our Refund and Cancellation Policy for detailed information on our refund and cancellation terms.
Data Protection and Privacy
Your use of our services is also governed by our Privacy Policy, which can be found here Privacy Policy. By using our services, you agree to the collection and use of information in accordance with our Privacy Policy.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
Changes to These Terms
We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. You are advised to review these Terms periodically for any changes.
Dispute Resolution
Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in IL, and the arbitrator’s decision shall be final and binding. Each party shall bear its own costs and expenses of the arbitration.
Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and AK21 Entertainment regarding the use of our services and supersede all prior agreements and understandings, whether written or oral, regarding such subject matter.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
AK21 Entertainment
7204 N California Ave, Chicago, IL 60645
info@ak21entertainment.com